AltimaCRM Integrates DID Logic to Strengthen Broker Communication and Global Connectivity

AltimaCRM, a leading brokerage management platform developed by Intivion Technologies, has announced a new integration with DID Logic, a trusted provider of global VoIP services, and international DID numbers. This collaboration enhances how brokers connect with clients by bringing advanced voice communication tools into the heart of the CRM environment.

This integration allows forex and CFD brokers to manage all inbound and outbound calls directly from AltimaCRM using DID Logic’s stable and high quality VoIP network. Teams no longer need separate call software or external dashboards to manage client conversations.

All call details, history, and communication records are automatically stored within the CRM, helping brokers maintain a clear and organized communication trail for every client.

By linking call activity to individual client profiles, every department inside a brokerage gains access to the same accurate and updated communication data. Sales teams, support teams, and retention desks can collaborate more smoothly with a shared understanding of client interactions.

This unified visibility reduces confusion, shortens response times, and helps staff deliver more effective support during critical moments of client engagement.

The integration enables brokers to activate local and international DID numbers in regions where their clients trade. These regional numbers help brokers build stronger trust and make it easier for traders to reach them without facing high calling costs.

With DID Logic’s global network, brokers can enter new markets and strengthen their presence in existing ones while offering clients a familiar and convenient communication channel.

AltimaCRM tracks every conversation, call outcome, and client interaction, providing brokers with deeper insight into the behavior of leads and prospects. This helps sales teams identify high intent leads and respond with targeted follow ups based on real call activity.

The structured communication data improves lead scoring, supports better planning, and helps brokers maximize their conversion potential across various markets.

The AltimaCRM and DID Logic integration removes the need for multiple communication tools or third party dialers. All call handling, recording access, and client interaction logging take place inside the CRM interface.

This streamlined experience reduces distractions, cuts unnecessary costs, and allows teams to work more efficiently without switching between different systems.

A centralized communication system helps brokers offer quick, consistent, and well informed support. Agents can review previous interactions, understand client expectations, and respond to requests with greater accuracy.

This improved service quality strengthens client loyalty and helps brokers maintain a professional support experience across different regions and time zones.

Brokers gain full insight into call volumes, client engagement patterns, and team activity through detailed communication reports inside AltimaCRM. This helps managers evaluate performance, allocate resources, and maintain high service standards.

The visibility offered by the integration supports better decision making and encourages continuous improvement in how brokers handle client interactions.

The integration of DID Logic with AltimaCRM delivers a more connected and efficient communication framework for brokers. By bringing global calling capabilities, organized communication records, and seamless telephony features into the CRM, brokers can improve their outreach, streamline daily operations, and deliver a more responsive experience to traders worldwide.

AltimaCRM by Intivion Technologies is an all-in-one Forex brokerage CRM that connects client onboarding, KYC, IB management, marketing automation, and VoIP in one platform. It helps brokers streamline operations and scale faster with real-time visibility and seamless integrations.

To learn more, visit AltimaCRM.

DID Logic is a global communication provider offering VoIP calling, cloud PBX, SIP trunking, and international DID numbers. Known for its reliable infrastructure and worldwide coverage, DID Logic helps organizations improve connectivity, strengthen engagement, and support customers across different regions.

Visit https://didlogic.com