Client Management
- Full client lifecycle management from lead to active trader
- Integrated KYC/AML with AI-powered document verification
- 360° client profiles with trading activity and communication history
Financial Management & Reporting
- Centralized deposits, withdrawals, internal transfers, and wallet management
- An in-house built wallet for instant fund transfers between accounts
- Real-time balance monitoring and automated payment processing
- Custom financial reports covering P&L, transactions, and activity logs.
Trading Account Administration
- Create, edit, and monitor accounts across integrated trading platforms
- Adjust balances, margins, bonuses, and leverage from one hub
- Instant sync with MT4, MT5, cTrader, AltimaTrader, MatchTrader, & Others
Affiliate & IB Management
- Multi-tier IB commission structures with automated payouts
- Partner portals with branded referral links and marketing tools
- Live performance dashboards for transparent reporting
Risk & Compliance
- Risk Scoring & Fraud Detection – Identify suspicious activity with real-time, Strict analysis
- Automated Document Checks – Integrated with Sumsub KYC. Shufti Pro for fast, secure onboarding and compliance verification
- AI Verification Module – Powered by Google Vision AI for document recognition and fraud prevention
- Maintain complete, timestamped records for all compliance actions within the CRM
- Adapt workflows to meet requirements across multiple jurisdictions
Role-Based Access Control
- Zero-trust architecture with granular permissions
- Department, role, or user-level access settings
- Segregated data for sales, finance, and compliance teams
Built-In Chat System
- Integrated live chat for client support and internal team communication
- Real-time chat history linked to client profiles for better context
- Secure, compliant, and designed specifically for brokerage workflows
Smart Technology & Real-Time Control
- Real-Time Notifications – Instant alerts for deposits, withdrawals, trades, wallet activity, and compliance events
- Push Notifications – Keep clients updated with account changes, promotions, and market alerts
- AI Verification – Approve accounts in seconds with automated ID, document, and facial recognition checks
- Omnichannel Communication System – Integrated email, SMS, and chat for seamless client and team communication
- Follow-Up & Reminder Calendar – Built-in scheduling to track tasks, set up meetings, and client follow-ups directly in the CRM
- Role-Specific Views> – Simplified, relevant dashboards for sales, compliance, finance, and support teams.
