Revolutionizing Broker Communication with VoIP Integration
The integration introduces a host of advanced voice communication features, including integrated call management, intelligent routing,and in-platform calling, enabling brokers and businesses to communicate seamlessly with clients worldwide.
“At AltimaCRM, our goal is to provide businesses with the best technology to streamline their operations,” said Mr Jadhav, CTO of Intivion Technologies. “By integrating CommPeak’s VoIP services, we’re delivering a smarter, faster, and more personalized customer engagement experience.”
Seamless Experience, No Third-Party Tools Needed
Designed with usability in mind, the integration allows businesses to start using CommPeak’s VoIP services directly within the AltimaCRM interface—no complex setups or external tools are required. Users can initiate calls, review call histories, and monitor performance metrics without leaving their CRM.
Optimized Call Routing and Global Infrastructure
CommPeak’s intelligent call routing ensures efficient inbound and outbound call handling, connecting customers with the most appropriate representatives based on availability, expertise, and client history. Backed by CommPeak’s globally distributed cloud infrastructure, the system delivers reliable, high-quality voice communication anywhere in the world.
Boosting Sales Productivity and Reducing Costs
The integration is a win-win for businesses seeking to cut communication costs without compromising quality. CommPeak’s cost-effective VoIP solutions combined with AltimaCRM’s data-rich platform allow companies to operate more efficiently, engage more meaningfully with clients, and achieve higher sales productivity.
Start Elevating Your Communications
The AltimaCRM and CommPeak VoIP integration is now available to all users. Businesses in the brokerage, fintech, and other sectors are invited to take advantage of this powerful collaboration to modernize their communication strategies.
About AltimaCRM
Intivion Technologies is a global leader in providing CRM, IB management, VOIP, and web technology solutions tailored for forex and CFD brokers. Its flagship products include AltimaCRM, AltimaIB, and AltimaVOIP, all designed to streamline brokerage operations and scale customer engagement. Learn more at www.altimacrm.com
About CommPeak
CommPeak is a global provider of advanced, cloud-based communication solutions designed to optimize business communication and improve operational efficiency. Serving clients in over 100 countries, CommPeak offers a wide range of services, including VoIP telephony, SMS messaging, cloud PBX systems, predictive dialers, and real-time analytics tools. Trusted by many companies worldwide, CommPeak is redefining how businesses connect and engage in today's fast-paced digital environment.
